Privacy Policy

Effective Date: September 5, 2026

Current consent version: 2026-09-05

Introduction

This Privacy Policy explains how Dragoman collects, uses, stores, and protects information when you use the Dragoman mobile application, website, content, notifications, subscription features, and related services.

This Privacy Policy is part of Dragoman's legal terms. By creating an account, starting a free trial, purchasing a subscription, accessing the app, or using the Service, you acknowledge Dragoman's collection and use of information as described here.

Contact: info@dragoman.app

Website: www.dragoman.app

1. Who We Are and What This Policy Covers

Dragoman LLC, a Missouri limited liability company, operates the Dragoman mobile app, website, notifications, account features, subscriptions, support, and related services covered by this Privacy Policy.

Dragoman is designed for adults age 18 and older and provides Spanish learning through short, context-aware learning moments.

2. Where Information Comes From

We receive information directly from you when you create or manage an account, choose learning settings, save learning activity, contact support, or start a purchase.

We receive app and device information when the app performs requested functions, and we receive limited account, security, subscription, and diagnostic information from Apple and the service providers described below.

3. Information Collected or Stored Off Your Device

Account information may include your name, e-mail address, account identifier, authentication status, account settings, and the versions and times of your acceptance of Dragoman's Terms and Privacy Policy. Dragoman does not store a readable copy of your password.

Synchronized learning data may include Favorites, recent My Log occurrences, completed-session markers, flashcard progress, My Stats learning activity, onboarding status, selected language, entry-length preference, difficulty, and Colloquial Mode preference.

My Stats may include focused foreground time on entry pages and quizzes, entries explored, learning days, notification interactions, quiz completions, and the answers you mark right or wrong. These measurements describe activity inside Dragoman; they are not general device-usage monitoring.

Subscription information may include App Store product identifiers, entitlement and trial status, renewal status, expiration date, billing-issue status, and an account-linked subscription identifier. Dragoman does not receive your full payment-card number from Apple.

Security and service records may include an IP address, request time, app or operating-system information, account-security result, and authentication or service logs processed by Dragoman's providers. A Cloudflare security-check token is used for the account request and is not saved by Dragoman.

If privacy-limited crash reporting is enabled, Dragoman may receive a sanitized report containing an error type, stack location, app version, operating-system version, and device model. Dragoman configures these reports to exclude account identity, e-mail address, precise location, learning history, notification or vocabulary content, screenshots, session replay, passwords, authentication tokens, and free-form error messages.

If you contact Dragoman, we receive the information you choose to include in the message. When you use the iPhone share sheet, the entry is sent only to the app or person you select; Dragoman does not receive the shared message merely because you used Share.

4. Location, Motion, Weather, and Nearby Places

With your permission, Dragoman uses current or recently cached precise location, motion signals, time, weather results, and nearby Apple Maps information to select useful context. This may identify a nearby place or a category such as Restaurant, Driving, HOME, WORK, Weather, Time, or Random.

Precise current location, HOME and WORK coordinates, motion readings, Place Correction rules, device permission states, active location sessions, and pending notification schedules remain on the device and are not included in Dragoman account synchronization. A Place Correction rule can include center coordinates, an adjustable radius, the place type you selected, an optional nearby place name, and created or updated times.

For location-based notifications, Dragoman may temporarily store the estimated location, its accuracy, and the nearby Apple Maps place used for the notification. This lets you view a map explanation or make a Place Correction later. These details stay on the device and are not synchronized to your account; the map image itself is not saved.

A synchronized My Log record may contain the context label shown with an entry, which can include a nearby place name, and an internal reference showing that a Place Correction was used. It does not contain the latitude, longitude, radius, or complete Place Correction rule used to determine that context.

Location may be supplied to Apple MapKit or WeatherKit as needed to answer a nearby-place or weather request. Dragoman does not create or store a server-side timeline of your exact movements.

You can use Manual Mode to choose categories without relying on automatic nearby-place selection. Some location-aware features will be unavailable if you deny or limit location permission.

5. How We Use Information

We use information to create and secure accounts, authenticate users, provide and personalize learning features, schedule notifications, synchronize eligible learning data, display My Stats, prevent unwanted repeats, provide support, administer subscriptions, comply with legal obligations, and diagnose reliability problems.

We do not use your information to make decisions about employment, credit, housing, insurance, health care, or another similarly significant matter.

6. Service Providers and Disclosures

Supabase provides account authentication, database hosting, and account-linked learning-data synchronization. Resend delivers transactional account e-mails such as confirmation and password-reset messages.

Cloudflare Turnstile helps protect account requests from automated abuse. Cloudflare may process network, browser, and device signals needed to complete that security check.

Apple provides app distribution, device permissions, notifications, MapKit, WeatherKit, and App Store billing. RevenueCat, when subscription services are enabled, helps Dragoman verify purchases, entitlements, trials, renewals, and billing status.

Sentry, when production crash reporting is enabled, processes the sanitized diagnostic reports described above. Dragoman does not use a third-party advertising SDK.

We may disclose information when reasonably necessary to comply with law, protect users or the Service, investigate fraud or abuse, enforce our Terms, respond to legal process, or complete a merger, financing, acquisition, reorganization, or sale. Any successor remains subject to this Policy for information collected under it unless you receive notice of a change.

Dragoman requires service providers that receive user information to protect it to the same or an equivalent standard described in this Policy and to use it only for the services they provide, subject to applicable law and their governing agreements.

7. No Advertising, Sale, or Cross-App Tracking

Dragoman does not display third-party advertisements, sell personal information, or share personal information for cross-context behavioral advertising. Dragoman does not use precise location for advertising or provide it to data brokers.

Dragoman's account synchronization, subscription verification, bot protection, and privacy-limited diagnostics are used for app functionality, security, and reliability, not to track you across other companies' apps or websites for advertising.

8. Retention and Deletion

Account information and synchronized learning data are generally retained while your account is active. My Log occurrences and completed-session markers are normally retained for up to seven days and are also subject to a 500-item limit. Flashcard progress is normally retained for up to 30 days after its applicable activity date.

Favorites remain until you remove them or delete your account. My Stats remains until you use Reset My Stats or delete your account. Clearing My Log does not clear My Stats because the two controls serve different purposes.

HOME and WORK coordinates and Place Corrections remain on the device until you replace or remove them, delete the account from that device, clear applicable app data, or uninstall the app. The location details behind map explanations are normally kept for up to seven days and are limited to the 500 most recent eligible notifications. Other temporary location and weather information is replaced as Dragoman checks your surroundings again.

Choosing Delete Account in Account permanently deletes the Dragoman authentication account and associated Dragoman cloud data, then removes account-specific local data on that device. Deleting the app alone removes local app data but does not delete cloud account data or cancel an App Store subscription.

Apple, subscription, e-mail, security, support, and diagnostic providers may retain limited transaction, delivery, fraud-prevention, security, support, or legal records under their own retention rules. Dragoman may retain limited records only where required or permitted for legal, accounting, security, fraud-prevention, dispute-resolution, or compliance purposes.

9. Your In-App and Device Choices

You can turn Dragoman off, change learning settings, use Manual Mode, clear My Log, remove Favorites, reset My Stats, change or forget Place Corrections, disable HOME or WORK boundaries, hide notification map explanations, and manage permissions in Dragoman or iPhone Settings. Hiding map explanations changes only what is displayed; it does not disable location processing, location-based notifications, or saved Place Corrections.

You can permanently delete your account from the Account screen. App Store subscriptions must be canceled separately in Apple subscription settings, and restoring purchases is available from Account > Subscription when billing is enabled.

Signing out stops Dragoman on that device but does not delete your account or synchronized learning data.

10. Privacy Rights and Requests

Depending on where you live, you may have rights to know or access personal information, correct inaccurate information, request deletion, receive a portable copy, restrict or object to certain processing, or appeal a denied request. Dragoman will not discriminate against you for exercising an applicable privacy right.

To make a privacy request, e-mail info@dragoman.app from the address associated with your account and describe the request. We may take reasonable steps to verify your identity and authority before responding. An authorized agent may submit a request where permitted by law, but we may require proof of authorization and direct verification from the account holder.

Because Dragoman does not sell personal information or share it for cross-context behavioral advertising, there is no sale or advertising-sharing opt-out required for Dragoman's current practices. If those practices change, this Policy and the available controls will be updated before the change takes effect.

11. Security

Dragoman uses administrative and technical safeguards intended to protect information, including authenticated account access, row-level database controls, protected local storage for sensitive app data, limited data synchronization, bot protection, and privacy-limited crash reporting.

No storage or transmission method is completely secure. Keep your password private, use a unique password, protect access to your device, and contact info@dragoman.app promptly if you suspect unauthorized account access.

12. United States Processing

Dragoman is operated from the United States. Dragoman and its providers may process information in the United States or other locations where they operate, subject to applicable law and appropriate provider safeguards.

13. Children

Dragoman is not directed to children or minors and does not knowingly permit anyone under 18 to create an account. If you believe a person under 18 has provided information to Dragoman, contact info@dragoman.app so we can investigate and delete it where appropriate.

14. Changes to This Policy

We may update this Privacy Policy as the Service, providers, or legal requirements change. The effective date and version appear at the top of the Policy.

For material changes, Dragoman may provide notice in the app or by e-mail and, when appropriate, ask you to acknowledge the updated Policy before continuing.

15. Contact

Questions, privacy requests, or complaints may be sent to Dragoman LLC at info@dragoman.app or through Dragoman's official website at www.dragoman.app.