Terms & Conditions

Effective Date: September 5, 2026

Current consent version: 2026-09-05

Introduction

Welcome to Dragoman. These Terms & Conditions govern your access to and use of the Dragoman mobile application, website, content, notifications, subscription features, and related services.

These Terms are a legal agreement between you and Dragoman LLC, a Missouri limited liability company. By creating an account, starting a free trial, purchasing a subscription, accessing the app, or using the Service, you agree to these Terms. If you do not agree, do not use Dragoman.

Contact: info@dragoman.app

Website: www.dragoman.app

1. What Dragoman Does

Dragoman is a language-learning app designed to help users learn foreign-language words and short phrases in real-world context.

The Service may use information such as your selected language, word-or-phrase preference, location context, time of day, weather context, movement context, HOME and WORK boundaries, favorites, notification history, subscription status, device information, and app usage activity to provide language-learning notifications, My Stats, personalized review suggestions, and related app features.

Dragoman v1 is currently an iPhone app offered primarily in the United States and supports Spanish language learning through single words and short phrases. We may add, remove, or change supported languages, categories, features, prices, and app functionality over time.

2. Eligibility: 18+ Only

You must be at least 18 years old to create an account or use Dragoman.

By using the Service, you represent that you are at least 18 years old and legally able to agree to these Terms.

Dragoman is not intended for children or minors. Do not use the Service if you are under 18. If we learn that an account is being used by someone under 18, we may suspend or delete the account.

3. Account Creation

You must create an account to use Dragoman.

Dragoman currently supports account creation and login through e-mail and password. We may add or change supported login methods over time.

You agree to provide accurate account information and to keep your login credentials secure. You are responsible for activity under your account unless the activity results from our failure to use reasonable security measures.

You must notify us promptly at info@dragoman.app if you believe your account has been accessed without authorization.

4. Account Deletion

You may permanently delete your Dragoman account from the Account screen in the app.

Deleting your Dragoman account removes the account and associated Dragoman cloud learning data, and the app removes data stored for that account on the device where deletion is completed. Limited information may remain with Apple or other service providers, or may be retained where legally required or permitted for security, fraud prevention, accounting, dispute resolution, or compliance, as explained in our Privacy Policy.

Deleting your Dragoman account does not automatically cancel an active App Store subscription. You must cancel your subscription through your Apple account or App Store subscription settings.

5. Subscriptions, Free Trials, and Payment

Dragoman offers a Free plan and may offer eligible new subscribers an optional 14-day introductory trial of Premium features.

The Free plan is limited to Beginner vocabulary, up to 12 notifications per local calendar day on that device, and 5-card flashcard quizzes created from My Favorites. Free-plan limits and features may change over time.

Dragoman Premium is offered for $2.99 per month or $29.99 per year. The actual localized price, trial eligibility, trial length, renewal period, and billing terms shown by Apple at purchase will control.

Apple may require a valid payment method to start the free trial. Unless you cancel through Apple before the trial ends, your selected subscription will automatically renew and Apple will charge the price and billing period shown on the purchase screen.

Free-trial eligibility is determined by Apple and generally applies only once per subscription group. Not every user or Apple account will be eligible.

Subscriptions purchased through the Apple App Store are processed by Apple. Apple, not Dragoman, controls App Store billing, payment collection, cancellation mechanics, and many refund decisions.

You are responsible for canceling your subscription before renewal if you do not want to be charged. Deleting the app or deleting your Dragoman account does not automatically cancel your subscription.

6. Cancellation and Refunds

You may cancel your subscription through your Apple account or App Store subscription settings.

Refund requests for App Store purchases should be submitted through Apple's refund process. Dragoman does not guarantee refunds except where required by applicable law, Apple rules, or the subscription terms shown at purchase.

After cancellation, you may continue to have access to paid features until the end of the current paid subscription period, unless Apple or applicable law provides otherwise.

7. Location, Place Corrections, and Context Features

Dragoman's core purpose is to provide language-learning content based on real-world context. To do this, Dragoman may request location permission, background location permission, and notification permission.

Dragoman may use your current or recently cached location to determine whether you are near a relevant place category, within a HOME or WORK boundary, in a movement context such as Driving, or in a Random/default context.

Dragoman allows you to establish optional HOME and WORK boundaries in Account > My Places. These are user-created areas around coordinates you choose, not ordinary street-address labels.

The HOME and WORK settings are optional. You may use Dragoman without setting either boundary, although some contextual features may be less personalized.

A location-based entry may show a map and a short explanation of the location evidence Dragoman used. You can hide these maps under Settings > Permissions > Map Explanations. Hiding a map does not turn off location-based notifications or delete a saved Place Correction.

If a location-based selection is wrong, TEACH lets you save a different place type for an adjustable area around the location captured for that notification. The correction applies only inside that saved area and can be changed or removed under Account > My Places. Periodic or non-location categories, such as Weather, Time, and Colloquial, cannot be corrected with TEACH.

Dragoman may also show time, weather, movement, category, or other context information so you can understand why a word or phrase was selected.

8. Learning History, Progress, and Synchronization

Dragoman stores recent My Log occurrences and completed-session markers for up to 7 days, subject to entry limits, so you can review recent learning and the app can prevent unwanted repetition.

My Log may include the entry, date and time, category, context label, viewing status, session, and the reason a context was selected. A synchronized context label may include a place name, but Dragoman does not synchronize the exact latitude or longitude used to determine that context.

Flashcard progress is normally retained for up to 30 days after its applicable activity date. Favorites, learning preferences, onboarding status, and My Stats may remain associated with your account until you remove or reset them or delete your account.

When you are signed in, eligible learning data may synchronize with your Dragoman account so it can be restored on another device. Precise current location, HOME and WORK coordinates, motion readings, place-correction coordinates, device permission states, and pending notification schedules remain on the device and are not part of account synchronization.

More detail about data collection, retention, deletion, and sharing is provided in Dragoman's Privacy Policy.

9. Notifications

Dragoman may schedule device notifications containing language-learning content, including Spanish words, short phrases, English translations, and context indicators.

Notifications may not always arrive at the exact expected time. Notification timing and delivery may be affected by device settings, operating-system restrictions, battery settings, network conditions, Apple rules, permissions, background processing limits, and other factors outside Dragoman's control.

You can turn Dragoman notifications on or off through app settings or device settings. If notifications are disabled, the Service may not function as intended.

10. Safety Warning: Do Not Use While Driving

Do not read, tap, open, respond to, or interact with Dragoman while driving, cycling, walking in unsafe conditions, operating machinery, crossing streets, or doing anything that requires your attention.

If you receive a Dragoman notification while driving or in another unsafe situation, ignore it until it is safe and legal to view it.

Dragoman is not a navigation app, emergency app, safety app, driving app, traffic app, medical app, or weather-warning app. Dragoman must not be used in any way that distracts you or creates risk of injury, death, property damage, or unlawful conduct.

You are solely responsible for using Dragoman safely and lawfully.

11. Educational Use Only; No Learning Guarantees

Dragoman is provided for educational and informational purposes only.

We do not guarantee that you will learn any foreign language, improve fluency, remember vocabulary, pass any exam, communicate effectively, travel more successfully, or achieve any particular educational result.

Language learning depends on many factors, including consistency, prior knowledge, attention, memory, practice, instruction, and individual learning differences.

Translations, pronunciations, descriptions, word origins, difficulty levels, examples, and context matches may contain errors or may not fit every dialect, region, situation, or use case. You should not rely on Dragoman as your only source for important communication.

12. Content May Include Mature Educational Topics

Dragoman may include educational vocabulary connected to ordinary real-world places and situations. Some categories, including hospital, medical, anatomy, or similar categories, may include words or phrases related to the human body, injury, illness, or medical settings.

This content is provided for language-learning purposes only. Dragoman does not provide medical advice, diagnosis, treatment, or emergency assistance.

13. Privacy Policy

Your use of Dragoman is also governed by our Privacy Policy.

The Privacy Policy explains what information we collect, how we use it, how long we keep it, when we share it, and how users may request deletion or exercise other privacy choices.

The Privacy Policy is incorporated into these Terms by reference. If there is a conflict between these Terms and the Privacy Policy regarding privacy practices, the Privacy Policy controls on that issue.

14. Third-Party Services

Dragoman relies on third-party services for functions such as app distribution, App Store subscriptions, payment processing, authentication, transactional e-mail, bot protection, privacy-limited crash reporting, cloud storage and synchronization, maps, location services, weather information, notifications, customer support, and database hosting.

Third-party services may have their own terms and privacy policies. Dragoman is not responsible for third-party services that it does not control.

15. App Store Terms

If you download Dragoman through the Apple App Store, your use of the app is also subject to Apple's applicable terms, rules, policies, and standard Licensed Application End User License Agreement. These Terms supplement those Apple terms and do not replace rights that Apple or applicable law gives you.

As between Apple and Dragoman, Dragoman is responsible for the app and for providing any maintenance or support required under these Terms or applicable law. Apple has no obligation to provide maintenance or support for Dragoman.

If Dragoman fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price, if any, as provided by Apple's terms. To the maximum extent permitted by law, Apple has no other warranty obligation for Dragoman.

Dragoman, not Apple, is responsible for addressing claims relating to the app, including product-liability claims, legal or regulatory claims, and intellectual-property infringement claims, except to the extent applicable law provides otherwise.

You must comply with applicable third-party terms when using Dragoman and represent that you are not located in a country or region subject to a U.S. government embargo or designated as supporting terrorism, and that you are not listed on a U.S. government restricted-party list.

Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce the provisions that apply to them after you accept these Terms.

16. Ownership and Intellectual Property

Dragoman, including the app name, logo, design, software, source code, database structure, language-learning content, word and phrase collections, descriptions, pronunciations, difficulty classifications, category organization, notification logic, user interface, branding, and related materials, is owned by Dragoman or its licensors and is protected by intellectual property and other laws.

Subject to these Terms, Dragoman grants you a limited, personal, non-exclusive, non-transferable, revocable license to use the Service for your own personal, non-commercial language learning.

You may use Dragoman's in-app sharing feature to share individual entries for personal, non-commercial learning. Except for that limited permission and uses allowed by law, you may not copy, scrape, bulk-download, reproduce, export, publish, distribute, sell, resell, license, modify, reverse engineer, decompile, create derivative works from, or build a competing product using Dragoman's app, database, content, software, design, or business logic.

17. Feedback

If you send Dragoman comments, suggestions, corrections, ideas, feature requests, business ideas, bug reports, or other feedback, you agree that Dragoman may use that feedback without restriction, obligation, or compensation to you.

You understand that Dragoman may already be developing similar ideas or features.

18. Acceptable Use

You agree not to:

• Use Dragoman for unlawful, harmful, fraudulent, abusive, or deceptive purposes.

• Use Dragoman while driving or in any unsafe manner.

• Use Dragoman to track, stalk, monitor, harass, or harm another person.

• Attempt to access another user's account, data, location information, or device information.

• Interfere with Dragoman's systems, security, app functionality, or networks.

• Scrape, harvest, copy, bulk-download, or extract app content or database entries.

• Reverse engineer, decompile, or attempt to derive source code except as permitted by law.

• Circumvent subscriptions, paywalls, account controls, security features, or usage limits.

• Submit false, misleading, or unauthorized account or payment information.

• Use Dragoman in a way that violates these Terms, applicable law, Apple rules, or third-party rights.

19. Changes to the Service

Dragoman may add, remove, suspend, limit, replace, or change features at any time.

This may include changes to supported languages, phrase categories, notification logic, notification timing, subscription pricing, free trial availability, design, databases, analytics, retention practices, account features, supported devices, or app availability.

We are not required to continue offering any particular feature, language, category, word, phrase, notification type, price, or version of the Service.

20. Availability and Technical Issues

We try to provide a reliable Service, but Dragoman may not always be available, accurate, uninterrupted, secure, timely, or error-free.

The Service may be affected by device settings, operating-system restrictions, Apple rules, disabled permissions, network issues, battery settings, background processing limits, location accuracy, weather-data availability, cloud-service outages, maintenance, bugs, or other factors.

Dragoman is not responsible for failure to deliver a notification at a specific time or in a specific context.

21. Suspension or Termination

We may suspend, restrict, or terminate your account or access to the Service if we believe you violated these Terms, created risk for Dragoman or others, misused the Service, failed to pay required fees, violated applicable law, or if required by Apple rules, court order, or legal process.

You may stop using Dragoman at any time. You may request account deletion through the app or by contacting info@dragoman.app.

Termination of your Dragoman account does not automatically cancel your App Store subscription.

22. Disclaimers

To the maximum extent permitted by law, Dragoman is provided 'as is' and 'as available,' without warranties of any kind, whether express, implied, or statutory.

Dragoman disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, reliability, security, and educational effectiveness.

We do not warrant that Dragoman will meet your expectations, operate without interruption, deliver notifications at any particular time, identify context accurately, avoid repeated content, be free of errors, or produce any language-learning outcome.

23. Limitation of Liability

To the maximum extent permitted by law, Dragoman and its owners, officers, employees, contractors, affiliates, service providers, licensors, successors, and assigns will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages.

This includes damages for lost profits, lost data, lost goodwill, service interruption, device issues, inaccurate content, missed notifications, delayed notifications, incorrect context, subscription issues, or reliance on Dragoman content.

To the maximum extent permitted by law, Dragoman's total liability for any claim relating to the Service or these Terms will not exceed the greater of the amount you paid to Dragoman for the Service in the three months before the event giving rise to the claim or $25.

Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.

24. Indemnification

You agree to indemnify, defend, and hold harmless Dragoman and its owners, officers, employees, contractors, affiliates, service providers, licensors, successors, and assigns from any claims, losses, liabilities, damages, judgments, costs, and expenses, including reasonable attorneys' fees, arising from or related to:

• Your misuse of the Service.

• Your violation of these Terms.

• Your violation of applicable law.

• Your violation of another person's rights.

• Your unsafe use of Dragoman.

• Your unauthorized use of Dragoman content, data, software, or intellectual property.

25. Informal Dispute Resolution

Before filing any arbitration, lawsuit, or other legal proceeding, you and Dragoman agree to try to resolve the dispute informally.

To start the informal process, you must send a written notice to info@dragoman.app with your name, account email, a description of the dispute, and the relief you seek.

Dragoman may send legal notices to the email address associated with your account.

The parties agree to give each other at least 60 days to resolve the dispute informally before beginning arbitration or a court proceeding, unless emergency injunctive relief is needed.

26. Binding Individual Arbitration

You and Dragoman agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, your account, your subscription, your use of Dragoman, or any relationship between you and Dragoman will be resolved by binding individual arbitration, except for the limited exceptions stated below.

This arbitration agreement is intended to be interpreted broadly.

The arbitration will be administered by JAMS under its applicable consumer arbitration rules and minimum standards, unless the parties agree to a different arbitration provider. If JAMS is unavailable or refuses to administer the arbitration, the parties will select another recognized arbitration provider. If the parties cannot agree, a court with jurisdiction may appoint an arbitration provider or arbitrator.

The arbitration may be conducted by telephone, video conference, written submissions, or another remote method unless the arbitrator determines that an in-person hearing is necessary. The location or method of arbitration must not prevent a consumer from reasonably accessing arbitration.

The arbitrator will have authority to resolve disputes about the interpretation, applicability, enforceability, formation, or validity of this arbitration agreement, except that any dispute about the class-action waiver below must be decided by a court.

27. Class-Action Waiver

You and Dragoman agree that all disputes must be brought only in an individual capacity.

You and Dragoman waive the right to bring, join, participate in, or recover through any class action, collective action, representative action, private attorney general action, class arbitration, mass arbitration, consolidated arbitration, or any other proceeding where someone acts or seeks to act in a representative capacity.

The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that individual party's claim.

No arbitration may be combined with another user's arbitration without Dragoman's written consent.

If this class-action waiver is found unenforceable as to a particular claim or request for relief, then that claim or request for relief must be severed and brought in court, while all remaining claims must be arbitrated.

28. Mass Filing Procedure

If 25 or more similar claims are asserted against Dragoman by the same or coordinated counsel, or are otherwise coordinated, the claims will be treated as 'Mass Filing' claims.

For Mass Filing claims, the parties agree to use staged proceedings, bellwether arbitrations, batching, mediation, or other procedures ordered by the arbitrator or arbitration provider to promote efficient, fair, and cost-effective resolution.

The parties agree that Mass Filing procedures may be used to avoid duplicative filings, excessive fees, inconsistent results, or abusive claim practices.

Nothing in this section authorizes class arbitration, collective arbitration, representative arbitration, or consolidated arbitration of merits claims without Dragoman's written consent.

29. Exceptions to Arbitration

The following claims are not required to be arbitrated:

• Claims that qualify for small claims court.

• Claims seeking emergency or temporary injunctive relief.

• Claims involving unauthorized access to the Service.

• Claims involving misuse, copying, scraping, reverse engineering, or infringement of Dragoman's intellectual property.

• Claims that applicable law does not allow to be arbitrated.

• For non-arbitrable claims, you and Dragoman agree to the exclusive jurisdiction and venue of the state and federal courts located in Missouri, unless applicable law requires otherwise.

30. Jury Trial Waiver

To the maximum extent permitted by law, you and Dragoman waive the right to a jury trial for any dispute that is not required to be arbitrated.

31. Governing Law

These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles, except that the Federal Arbitration Act governs the arbitration agreement and class-action waiver to the extent applicable.

32. Changes to These Terms

We may update these Terms from time to time.

If we make material changes, we may notify you through the app, by email, by posting updated Terms, or by other reasonable means.

The updated Terms will be effective when posted or when otherwise stated. When required, Dragoman will ask you to review and accept materially updated Terms in the app before you continue using the Service.

If you do not agree to updated Terms, you must stop using Dragoman and cancel any active subscription through your App Store subscription settings.

33. Business Transfers

Dragoman may transfer, assign, or disclose information and rights related to the Service in connection with a merger, acquisition, financing, investment, reorganization, sale of assets, sale of the company, due diligence process, bankruptcy, or similar business transaction.

Any transfer of personal information will be handled according to the Privacy Policy and applicable law.

34. Miscellaneous

These Terms, together with the Privacy Policy and any subscription terms shown at purchase, are the entire agreement between you and Dragoman regarding the Service.

If any part of these Terms is found unenforceable, the remaining parts will remain in effect.

Our failure to enforce a provision is not a waiver of our right to enforce it later.

You may not transfer your rights or obligations under these Terms without our consent. Dragoman may transfer its rights and obligations as part of operating, financing, restructuring, selling, or transferring the Service or company.

Headings are for convenience only and do not affect interpretation.

35. Contact

Questions about these Terms may be sent using the contact information below.

Dragoman LLC

Email: info@dragoman.app

Website: www.dragoman.app